What Our Customers Say About Our Helpdesk Service
Feedback is so important to our Technical team here at CSCM, so much so it's part of their process to always measure levels of satisfaction each time they complete a work ticket.
Here are just a few comments we received back last week in regards to some of the Helpdesk engineers:
DAN & MATT - "I would like to thank Daniel, Matt and the team at CSCM for all of their help in resolving this issue and I am happy to say we are PCI DSS Compliant and our network is now more secure"
CHRIS - "Chris was a great help"
LOGAN - "Quick support, Friendly staff and they resolved issue promptly. Always helpful"
ADRIAN - "My query was dealt with very efficiently and in a friendly manner - thank you. He was polite and explained what was happening and if we needed any further help to contact him. As always Adrian was very efficient and completed the task very quickly"
JASON - "Very rapid response, great customer service. Very good, completed the task quite fast. Friendly and solved the problem quickly"
DAN - "Very responsive. Rapidly Fixed"