What makes us Different?
Do you run your own business, are you are a director of the department responsible for IT, or are you an IT Manager?
If you have answered yes to any of the above then you are likely to have outsourced your IT support to an external IT company.
You may have been using the same company for years, but does that mean you are happy with your provider?
Here are a few things to think about:
Has your company grown over the years, but your IT support stopped the same?
Is it more of a ‘break-fix’ relationship with your current provider?
Do they consider the impacts of your downtime and analyse the issues to eradicate them going forward, or just “do what they need to do to sort it at the time’
Would you say you know very little about what your IT provider does, what they can offer and how they ensure they are using the most up to date and secure technology?
At CSCM we take the time to get to know our customers, how their companies work and what they want from an IT Provider. Our account managers, technicians and help desk support team, will not just be on the end of the telephone.
We have regular catch ups, we host our own events and we have a dedicated newsletter, just for our customers, giving tips and advice, plus keeping you up to date with what the team are up to.
Technology is what we do, it changes all the time and we are constantly looking for the best solutions for our customers.
We believe in being pro-active, not reactive, our Technical Team constantly monitor your network and troubleshoot to make sure you get the best service from us.
Based in the Midlands for over 21 years, we now have customers globally all over the world, read why our customers like us.
Take a look at our website, meet our team and work with us, we can provide help, support and ongoing solutions for your business.