Read our Newsletter for September 2017

Hi All

I hope you are all well and have been keeping busy.

It's hard to believe that the summer holidays have come and gone and we now have Autumn to look forward to, closely followed by Christmas.

As you will read below the time has come for my next charity challenge. As you are aware so far this year I have completed Tough Mudda and two 10K runs. On Sunday I am doing a skydive and then later this month I am doing a small 100 mile bike ride, the Birmingham VELO. Any money I raise from these events will go to the Queen Elizabeth Hospital in Birmingham. So if there is any possibility you could sponsor me, I would greatly appreciate it, thank you. Wish me Luck!

Having not long returned from America, I am jetting off to Holland on Thursday to visit our customer Hi-Force. Neil is coming with me and as always I welcome opportunities such as these to catch up with my customers. If I have chance to get any photographs, they will be included in next month's newsletter.

Lastly as CSCM are exhibiting at a couple of events this year, it would be great if you could attend and visit us. Details of the initial Chamber event is below.

Have a great month everyone.
Best Wishes


INCLUDED THIS MONTH:Oriental Fish and Chip Event
Team Chat
Welcome to the Team
We are Exhibting
Jude's Skydive
Join our Team
Word from Jezz at i-Secured

Last Chance to Book!

As mentioned we are hosting an Oriental Fish and Chip Fryday Networking Event at Zen Metro an award winning Thai restaurant ideally placed in the Financial Quarter of Birmingham.

The event is on Friday 22nd September between 14:30pm-16:30pm.
So far we have over 50 places booked and have room for a few more if you are quick!

  • A Free drink on arrival
  • A choice of traditional Fish and Chips or Thai Fish and Chips
  • Delicious Dessert
  • Tea/Coffee
  • Guest Speaker
  • Free Business Card Raffle with the chance to win a voucher for 2 people to dine in the restaurant up to the value of £50.00
  • Post Event networking in the bar area

Only £18.00 per person Click to Book Now

60 Seconds with Liam Golding

Job Title - Sales Support Length of Service - 18 Months 

Here at CSCM I work alongside the Account Managers and our customers to prepare quotes. I am the main point of contact for any sales enquiries and handle all of our day to day quotes. I also work with the Account Managers and Technical team to produce quotations for our projects, such as replacement servers and cloud based services.

My day to day tasks include producing quotations, liaising with suppliers and speaking to our customers. On Wednesdays I attend the BNI networking group that takes place at Edgbaston Cricket Club. This gives me the opportunity to get out there and talk to other local businesses about the work we do here at CSCM.

As most of my colleagues say, no two days really are the same at CSCM. There is always plenty going on as we have many projects in motion and more still to come before the end of the year.

Interesting Fact
I achieved a Black Belt in Karate when I was 12.

Welcome to the Team

We would like to introduce Stacey who has joined CSCM as our new Purchasing Assistant.

She is currently working alongside Liam and the rest of the team to learn our processes.

Coming from a similar role we have no doubt she will become a valued member of the team.

We are Exhibiting!

We are really looking for to the Annual Chamber of Commerce Exhibition 2017 at Wolverhampton Racecourse. You can register for a place or simply attend on the day, the event starts at 9.00a

You can find us on Stand 60, what’s more we will be showcasing our brand new CSCM and The Business Hive cross branded exhibition stand.

To celebrate we are running a show competition to attend a corporate
WBA v Crystal Palace football match on the 2nd December 2017.

Two lucky winners will attend a pre-match meal as guests of CSCM and The Business Hive, as well as corporate seating for the actual game.

To enter just come and see us on our stand and bring a business card.

Jude is doing a Sky-Dive!

This Sunday the 10th September Jude will be completing a sky dive in aid of The Queen Elizabeth Hospital in Birmingham. It takes place at Hinton Airfield, Banbury.

This is one of many challenges Jude has agreed to take part in this year and has already completed Tough Mudda and two separate 10k runs.

Additionally on Sunday 24th September Jude will take part in the Birmingham VELO. This is a 100 mile bike ride!

Jude has chosen to support the QE hospital for both of these events, due to the fantastic work they do. Jude and his family experienced this first hand, when a close family member needed their specialist care in 2016.

So we would really appreciate any support you can give to Jude and his chosen charity.


We have Vacancies Do you know someone who may be Interested?

Due to growth of the business we need dedicated, enthusiastic and friendly technicians who are capable not only of resolving issues in a busy call centre environment but also providing professional and friendly onsite support.

At present we have vacancies for a 1st and 2nd Line Help Desk Technician.

We are looking for people who can work independently to create innovative and intelligent solutions whilst also providing high level technical support to help desk colleagues dealing with complex tickets.

For further information including key skills and tasks, please contact Tom Glibbery.

Please feel free to forward this on to any one you feel would be interested in the positions!

After the Horse has Bolted by Jezz Gobran

We all know what that phrase means, another similar one is “the damage has been done” both very common in my world. I get it, nobody wants to spend money that they don’t have to but in my opinion they’ve got it the wrong way round.

What really brought this home was the breach of CEX (the retailer) at the start of September, their response was “We have now employed an information security expert”. Great, but for the customers who have had their data breached (circa 2million customers) a little too late!

Let’s play out this scenario in a similar way to that of Talk Talk, negative media coverage, huge reputational damage, 40%+ drop in market value, loss of customers, and fines. Nobody wants to be in that position, but Talk Talk are renowned for not doing the right thing in this regard. Talk Talks approach of cost not investment and our clients data isn’t important has cost them over £63 Million so far (only £500K in fines). Pretty hefty hit I think!

And it’s not just large companies, a business turning over £300-400k was recently fined £60k by the ICO for poor security, that’s huge in turnover terms and the change in data protection law is likely to see those fines increase significantly!

Making sure you have the right information security processes in place not only protects your business, your reputation and your pocket, but it is the right thing to do by your clients as it helps your business comply with data protection laws.

It’s an investment that can have huge benefits beyond protecting your business.

If you want to find out more please get in touch, or call me on 07714492290.

As always, if we can help securing your business and make sure you comply with Data Protection Laws, get in touch!

"If you really look closely, most overnight successes took a long time"Steve Jobs

Back to News