Feedback like this makes us really happy

One of our longstanding legal customers has sent us a fantastic letter of recommendation, feedback like this makes us really happy. The team here all have the customer at the heart of what they do, we work hard to ensure that when issues arise, they are dealt with quickly to cause as little disruption as possible to the client.

“We have been a customer of CSCM for many years and need to contact them on a fairly regular basis for all sorts of queries as the average year goes by.

However I would like to record my specific thanks for the recent very prompt and constructive help given by Iain Williams in sorting me out with a replacement laptop when the previous version packed up. I suppose these days we all expect prompt and efficient service particularly in relation to IT matters, but Iain always delivers promptly and with good humour. His good humour is probably not matched often by the humour of the customers for whom he is doing the work. Too often we forget to say thank you so it seems appropriate that I should”

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