Do you have adequate plans in place should a major IT system failure occur in your business?

Do you have adequate plans in place should a major IT system failure occur in your business?

Do you regularly check and test your backups to ensure you are not left without vital information relating to the restoration of data?

Consider what would happen if during a busy period within your business, a server developed a fault or completely failed.

Disaster planning and backup testing are now more important than ever as more and more customers require their systems to be accessible 24/7 from multiple locations around the country and across the world

Ask yourself the following questions:

  • What’s the plan to deal with the problem?
  • Do you have an understanding of the estimated time to recovery?
  • Have the backups been tested recently to ensure that they are doing what you expect?
  • Is there a plan to notify all the staff of the problem?
  • Is there a priority list in place to ensure things are dealt with in the order you want?
  • Do you have a procedure and methods for your business to be able to continue to work?

Like CSCM your IT provider will always be there to help but without a pre-agreed plan they can only react to the situation and use the best solution to rectify the problem.

Potentially you could be without your systems for 2 days or more if you don’t have an adequate disaster recovery plan.

For more info, get in touch with one of the team.

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