Heard about chatbots?
In a nutshell they are a computer program designed to simulate conversation with human users in particular over the internet.
Chances are you have interacted with one at some point or another whether in business or your personal life. It looks like we will see a lot more of them popping up in the future. According to Gartner they predict by 2020 the average person will have more conversations with bots than with their spouse.
Click to read more of Gartners technology trend predictions for 2018.