Accountants Quick Read Case Study

Who

BSN Chartered Accountants – Based in Oldbury, West Midlands

The Challenge

The company found themselves in an unexpected position without an I.T. provider. Based locally to BSN at the time and through local networking, as a temporary measure CSCM stepped in and provided an I.T. support contract.Due to the sensitivity of data the company handled they were keen to review their data backup routine and look at how they could improve their overall I.T. setup.

Customer Pain Points

No IT Support

Concerns about overall data security and back up

No structured IT infrastructure

The CSCM Solution

Full IT Helpdesk and Support contract embedded

Cloud Based Applications

Email filtering

Offsite Backup

Guaranteed lease line for internet connectivity

Customer Benefits

Systems monitored and instant help available if needed

Worldwide access to their data and applications no matter where they chose to work

Data and emails securely stored in a CSCM UK datacentre with offsite backup

High internet availability and improved performance

Customer Comments

CSCM are a great IT partner, they have supported our firm through transitioning to a cloud based solution and the teething pains of doing this. They understand our business and the software solutions that we use to service our clients. Their customer support team are always willing to advise on the best way to solve the inevitable issues that arise when our software clashes with the cloud based solution”

Pippa Hawkes - Director

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