Fake emails can be difficult to spot as scammers will pose as people or companies you know by taking over their genuine email accounts. They have ways of intercepting an email from another person at the same company, then send it on so it looks like it’s been sent by the business owner or director.
This is why so many people get caught out and we cannot stress enough that it is vital you regularly train and remind staff of the warning signs when it comes to emails.
Any email that asks you to click on a link or provide information back should be treated with extreme caution.
For instance if you receive an email that appears to be from someone you know that asks for information, carry out due diligence before responding. Call the sender on the number you usually use, not on the number included on the email. Cross reference the information request with them direct before sending any reply. This ensures you are talking to the actual contact at the business and the request for information is legitimate.