The helpdesk at CSCM has been busier than ever over the last 8 months, working 7 days a week where necessary to ensure customers have support ‘whenever and wherever’ they choose to work.  

Throughout the initial lockdown, the team started to see common trends in support calls, although not major issues to a tech, it was apparent that even minor problems can cause users distress and affect their day in a negative way.

The team will continue to work hard to try and make our customers and colleagues working day a little bit better.

If your IT department is struggling and need to alleviate pressure and responsibilities on in-house staff, please get in touch and we can talk about the support options we offer.